Why hasn't my clients electronic withdrawal of Estimated taxes not been taken from his bank account?

[sharol]

The box was checked for automatic withdrawals of estimated federal taxes before the return was efiled. The bank account has not been debited by 4/19/21.

[Skylane]

Patience. Wait a few more days 

[Just-Lisa-Now-]

Lots of delayed withdrawals, you can call the EFT phone number on the 8879 to make sure its scheduled, but Ive seen preparers in other tax groups say that some client withdrawals are taking up to 2 weeks to be pulled.

I sent in an extension for myself and my payment cleared the same day as scheduled, so Im not sure if its certain banks or what that are having issues.

[Just-Lisa-Now-]

Im curious if its Bank of America, a client called earlier today and mentioned that multiple BofA branches here in town were closed on Friday and still closed today and while they were at a closed branch someone using the ATM said they deposited a check last week and it still hadnt shown up in their account....so something weird is happening with BofA here locally for sure.

[IntuitAustin]

It is possible you were affected by an issue with ProSeries that caused 2021 Q1 Estimated payments not to be withdrawn. Please see this post for details and instructions on checking to see if your client was impacted. 

https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/1040-es-payments-not-b...