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    wanting me to pay per return

    bazhawdav1
    Level 1

    I purchased proseries 2021 program for $1,600, but when I go to print it wants me to pay per return.

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    3 Comments 3
    Just-Lisa-Now-
    Level 15
    Level 15

    You got unlimited Professional for $1600?  that seems cheap, but maybe they gave you a deal.


    If you go to Tools >License Product, what does it show for licensing?


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    Wharvey9
    Level 1

    I am having the same problem. I purchased 20 returns for proseries basic. 

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    Just-Lisa-Now-
    Level 15
    Level 15

    If you purchased Basic, be sure you didnt download Professional by mistake.  If youre using Professional, but paid for Basic,  it will be Pay Per Return.

    If your toolbar looks like this, you're using Professional, not Basic
    professionaltoolabr.png

     


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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