Welcome back! Ask questions, get answers, and join our large community of tax professionals.
Showing results for 
Search instead for 
Did you mean: 

The program want to charge me $ 52.00, but it is correct.

Level 2
0 Cheers
2 Comments 2
Level 15

If the amount is correct, what's the problem? 🤔

With billing problems, you need to call Intuit.  Nobody here can help out with those issues.

Slava Ukraini!
Level 15
Level 15

Without more information, nobody knows if thats correct.  Please describe whats happening.

That sounds like a Pay Per Return charge.   Did you purchase an unlimited filing package?   Did you purchase Basic unlimited but downloaded/installed Professional by accident?

Basic users are allowed to download Professional for use to prepare business returns on a PPR basis, if you try to use Pro to prepare a 1040 it will ask for payment too.