TAXES WITHHELD FROM WRONG STATE

[bebop]

A client moved from KY to IN in 2023. His employer continued to withhold taxes from KY in 2024 even though he did not live or work in KY. How do I fill out the KY return so he can get his taxes paid in refunded? If I put 0 income in the KY column on the nonresident form the program says its an error, that he cannot have more taxes withheld than income. So how do I resolve this?

[IRonMaN]

If you can't get things to work putting zero in the KY allocation worksheets without getting an error, then paper file.

[Just-Lisa-Now-]

Sounds like you need to file  KY nonresident return to get back the erroneous withholding. 

Use the non-resident state worksheet at the bottom of the Federal Information worksheet to allocate zero income to KY.