Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    SSA-1099 Information Disappearing

    N411BC
    Level 3

    A couple of years ago Box 5 on the SSA-1099 would be populated and then would disappear.  In the last 3 days this issue seems to have resurfaced.  I've had 4 SSA-1099's that I populated and the information is no longer there.

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    4 Comments 4
    Just-Lisa-Now-
    Level 15
    Level 15
    weird, I dont remember that and have never experienced that happening.

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    0 Cheers
    N411BC
    Level 3

    I found two more cases.  All seem to have happened since yesterday's update

    0 Cheers
    N411BC
    Level 3

    I just got off the phone with support.  This is a known issue that they are "working on" I am holding off filing any people with Social Security since the last time this happened you would finalize a return, file it and at a later date discover it had dropped Box 5 on the SSA-1099

    N411BC
    Level 3

    Support just told me it is a known issue

    0 Cheers