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Slip Sheet, Client Letter and Invoice Not Available to Print Unless I Go in and Out of the client.

Level 1

Anyone else having glitches with viewing and printing the client letters and invoices? 

I go through the returns and then get ready to print the slip sheet and it says "no form selected", but I'm on the form.

I go to view the client letter and it says no letters available.

I go to view the invoice and I can't even click on view invoice.

But! If I leave the client and go back in, I can do it all.

Fix the glitch, Proseries!

1 Comment 1
Level 15
Level 15

Yea, its some weird glitch.  Exit the return and come back and then it works fine. 

Someone else said if you just switch over to the state and then back to Fed it works too, but I havent tried it.

Im hesitant to ask them to fix it, in case something else goes wrong in the process, right now its annoying but manageable.