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- Retrieving efile acknowledgements
Retrieving efile acknowledgements
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sheri414
Level 3
02-15-2021
06:56 AM
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When I try to retrieve acknowledgements, I get "Fatal Error Invalid Printer Driver" and then when I hit ok, I get "No electronic filing records were found that match your selection criteria. Please reselect and try again."
Here's what I'm doing:
Highlight client name (clearly shows E-file complete)
Right click "View Electronic Filing Client Status History"
And the I get the above error messages.
I want to print the acknowledgements to their file in my document management system. What's the easiest way to this? I did open the individual return and printed the 9325 to file, but that's tedious having to open each file. Also, I want to be able to print ACKs for entities as well. Thanks for any advice.
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Andrei
Employee
02-19-2021
03:42 PM
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Are you able to print other documents?
