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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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- Requesting E-Signature not processing
Requesting E-Signature not processing
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csanchez
Level 4
02-19-2021
01:18 PM
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I request e-signature from EF Center. Request Signature box opens indicating Federal & State are "Ready". Click Continue. Another box opens, Click Next. Another box opens and the "NEXT" is greyed out, cannot continue.
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csanchez
Level 4
02-19-2021
01:57 PM
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I opened the Federal Information Worksheet and deleted the clients email addresses and rekeyed them. I may have copied & pasted the 1st time. Once rekeyed, the e-signature request processed correctly.
