Changed my password last week; rebooted at midnight.
At 9:33 this morning I got a text from intuit.com telling me my code. I was not using my computer and was not logged into any intuit product. That is usually the message I get when I log into Proseries (although sometimes is says your Proseries code is ..). I called the support line, and the agent said she has been getting that herself starting this week, but hasn't escalated the issue.
Is this a thing? Has anyone else started receiving this out of the blue? I can change my password again, but I'm concerned it might be something else too.
Jean
Best Answer Click here
You must have drawn the short straw. I haven't seen it either.
I changed my password again, and used the on-line login history to see attempts were made, but I couldn't tell if entry was successful. Glad this happened after the heat of the tax season, so rational strategizing is more fruitful. Thanks all.
I had the opposite problem and tried to login to QBO after turning off my computer. I never got the email code to login and it said I had to contact Intuit. After waiting 15 min for the support to find the answer why email wasn't working I gave up. I have work to get done and can't sit on hold all day. He came back and said he didn't know how to fix but by then I had already logged into another browser using my phone number. Its such a waste of time to call support but it does worry me we could easily be locked out of the software which isn't good at a deadline.
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.