Why hasn't my return been sent to the IRS yet?

[Mary18]

I efiled my return on 2-7-23 and when I update the status it still says return received by intuit. I have efiled other returns and they got accepted by the IRS in a matter of hours. I called intuit pro series technical support and they couldn't see any reason it hasn't gone through to the IRS yet. This is frustrating. Has anyone else had this problem?

[IRonMaN]

If the return has an energy credit on it, that is your problem.  Folks have been posting that those returns have been hanging in limbo.

[Mary18]

Yes they all have the energy credit on them.

[IRonMaN]

Then that is the reason your returns are acting like they have a boat anchor dragging them down

[dkh]

Now I'm curious...... ALL of your returns have an energy credit ?     

[RFowler]

Yes, I have the same issue and I am not able to get any help from customer support.  They don't seem to be aware of this.

[Mary18]

3 different clients.

[Mary18]

Yes I was on the phone with customer support for 1 hour and they couldn't tell me why they were hung up.

[IRonMaN]

I don't know the real issue, but I can remember a couple of instances in prior years where there was an issue with a form and they held those returns for a bit until they fixed the issue.  When they got the issue fixed, the returns were rejected so that they could be re-transmitted with the corrected version of the form.  But like I said, I don't know if that is what is going on or if they have other issues mucking up the system.

[IRonMaN]

Investigating: Delayed Processing for returns with form 5695 - Intuit Accountants Community