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- Re: What are the steps required to file CA Form 3539 (extension) in Proseries?
What are the steps required to file CA Form 3539 (extension) in Proseries?
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leskeller
Level 1
03-14-2022
04:36 PM
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I keep getting fatal error messages when I try to file a CA Form 3539 with payment. I have clicked every possible box in both the 1120S module and the CA module but obviously I'm missing something.
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TaxWizard
Level 2
03-14-2022
06:35 PM
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I have just burned to hours with two different tech support individuals who cannot help me solve this very same dilemma!
Anyone out there have a solution as I feel I am at the end of my rope?
leskeller
Level 1
03-16-2022
12:34 PM
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After an hour with tech support who then passed a sanitized copy of the file to a supervisor we learned after they called CA FTB that FTB was not accepting efiled extensions with payment on form 3539.
payment must be done on the FtB website or a check and voucher must be snail mailed.
TaxWizard
Level 2
03-16-2022
12:45 PM
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Leskeller................Thank you so much for the solution to this "HEAD-BANGER"! I have spent/wasted countless hours thinking I had slipped into the world "dough-headedness"........................like Forrest Gump, "I'm not a smart man, Jenny.........." but I am also not an idiot.
Epic fail on Pro-Series part to: 1.) Make it appear that Form 3539 is e-file-able with payment and 2.) Then not informing it's users that it is not.
Gosh, I am feeling rather low in all of this as loss of sleep, frustration, loss of revenue, research spent needlessly..........................come on Pro Series this is what I pay you for!!!!
Gregory Gandrud
Level 3
03-18-2022
07:30 PM
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I think it's time to find another software provider. ProSeries has really dropped the ball on this. The ProSeries software clearly indicates that payments can be sent with the extension. I have grounds to sue ProSeries for three different issues in three different year's tax products. So, I'll probably file in small claims court and get a $10k judgement against Intuit unless they want to contact me and settle before they make a public spectacle of themselves.
And it's not just the extension payments that have problems. A ProSeries rep just told me today that balance due with return payments are not going through either. So now I need to chase down ten different payments with the Franchise Tax Board. I'll be lucky if they answer their phones.
