Unable to uninstall 2013, 2014 ProSeries

[TaxesInTheATX]

I am trying to uninstall older versions (2013, 2014) to make space, but I get the following error: 'The uninstaller cannot be run while ProSeries 2013 (2014) is in use. Please quit ProSeries 2013 before attempting to uninstall.

I don't have the program open, haven't used it in a very long time, and I have already re-booted my computer but have the same error. Phone support says they don't support these older years and that I should ask here.

I have Windows 10 Home. 

Thanks!  

[IRonMaN]

Open up your task manager (Ctrl-Alt-Delete) and shut off anything running that looks like ProSeries.

[TaxesInTheATX]

I've gone through all the processes that are running and can't find anything that looks remotely like ProSeries. 

[IRonMaN]

Have you tried rebooting your computer?

[dkh]

Have you uninstalled 2014 already - if not, do that first then maybe your error for 2013 will disappear

[Just-Lisa-Now- · Accepted solution]

Each program is only takes up about half a gig, if your hardrive is that full that youre scrambling to free up a measly gig of space, you may want to invest in a larger harddrive.

[PATAX]

👍 Lisa, or maybe just get a new computer with Windows 11 and you'll have a lot more speed and space... Just my opinion

[TaxesInTheATX]

Yes, and just did it again but still no luck. I've decided not to worry  about though, I'm just going to leave them. Thanks!!!

[TaxesInTheATX]

Yeah, OK I'll just leave things alone and look into a new computer. Thanks.

[PATAX]

You're welcome. I just had to do the same thing so if you have any questions just ask us.

[charles]

I had this same problem.  While deleting running tasks in the task manager may do the trick, there's an even more sophisticed solution that has to do with "lock" programs.  See the following:

Resolving the error The uninstaller cannot be run while ProSeries is use. (intuit.com)

Good luck,

CRM