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Take a look at section XII of the information worksheet. Do you have the deceased spouse's name listed in the client letter information?
Take a look at section XII of the information worksheet. Do you have the deceased spouse's name listed in the client letter information?
I know this is an old post, but I had this problem too. The solution I found was replace the first name with a space, save it and go back and delete the space and it cleared out the field.
Has anybody figured out how to fix this issue with the deceased name still on letters and labels?
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