System crashing

[SColletti]

I'm still having issues with the system crashing............4 times this morning and during one I lost information I had entered!!!  I rebooted and ran the repair update once again.   I just spoke to "an expert".  She was very nice and told me the reason was because I have anti-virus protection on my computer and I need to disable it.  I'm not too comfortable doing that.  Has anyone else got this answer and did it work???

My post is now in bold..............because I'm yelling!!!!

[IRonMaN]

Pro Series crashing - Intuit Accountants Community

Help the cause - see that last post about sending your log to Intuit.

[TAXOH]

So far today, only 1 crash and it was when I tried to open a client file.

[IRonMaN]

You have more patience than me.  The way this tax season has gone, if my system was crashing repeatedly, I would have tossed my computer out of the window by now.  

[TAXOH]

I thought about doing that.  Mine doesn't seem as bad as some others yet.