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program glitches when downloading

charminwu
Level 1

program kept saying to close quickbooks before installing 2024 Proseries but QuickBooks was not even opened.  Gliches 3 times, shut down restart 3 times.  Try to use Microsoft edge but the program was even funnier, it forces me to open another account in Microsoft.  So I take it that the program is not ready for installing...

Regards

 

Charm

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4 Comments 4
IRonMaN
Level 15

Quickbooks is like a cancer at times.  You need to do some chemotherapy by going to your computer's task manager.  Find anything running that looks like a Quickbooks application and then select those items and click "end task".


Slava Ukraini!
Just-Lisa-Now-
Level 15
Level 15

Restart the computer again, then open Task manager  (hit CTRL:+ALT+DEL one time) and End Task on anything that looks like its related to QB or Intuit.  Then try your download/install again.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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charminwu
Level 1

I did all that and restart 3 times but it’s still not installing,  I think it’s a program issue; maybe it’s too early.  I will wait a few weeks then try again.  Thanks you.

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Just-Lisa-Now-
Level 15
Level 15

Many people, including myself , have installed it with no problems, you may want to call in to Tech Support


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪