program crashes

[psanger438]

Anyone having program crashes after the last update?  I am and it is frustrating, any ideas?

[henrymarcusausti]

Call tech support, see if you need to remove the program, and reload.  Had to do it with 2019.

Hopefully it works..

[psanger438]

Thanks for the idea, hopefully I won't have to do that, will wait til the next update, if it gets any worse, I'll have to call.

[IRonMaN]

Don't waste your time calling.  Try going to your start menu, click on ProSeries and then click on repair updates.  That works for some folks.  But for a lot of other folks, it didn't help and Intuit is trying to get the problem ironed out.

[Larry3726]

I'm having the same issue, getting OLD fast !!

[FWPreparer]

Yes,  my program is also experiencing glitches and will crash while working on a tax return.  This started happening after the unemployment update was released.  Too late in the tax season to have this type of program error.

Proseries needs to get this fixed.