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Pro Series locked issue - Individual

mvppro
Level 1

I am getting "the file is currently locked by another user" error. I am the only user.

 

I have rebooted my computer and restarted the Pro series severally. how do i resolve this as i don not want to start all over again since the return is completed and signed by client. 

Also, i have been having file corruption issues lately which has caused me to recreate past returns. Is there a problem with Intuit?

 

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1 Comment 1
George4Tacks
Level 15