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    Opening program

    Jim-from-Ohio
    Level 12
    Level 12

    Anyone getting a message how the program cannot open (the action cannot be completed because the underlying service is taking longer to respond) .. already did a fresh restart and still getting message.. 

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    5 Comments 5
    Terry53029
    Level 15
    Level 15

    Jim, try turning your computer completly off (not a restart) Worked for me.

    Jim-from-Ohio
    Level 12
    Level 12

    thanks!  did you see business returns open up 01.13.26... ProSeries on 01.15.26 though.. I have some already to efile

    AnhNgoc
    Level 4

    This message appear when I start the program and when I transfer 1st client. We have to wait a few munities for the software start working. I just guess because this year they add more AD to the software that cause the error!

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    PATAX
    Level 15

    Jim, that happens once in awhile. Just wait a little bit and then it should be OK.

    AnhNgoc
    Level 4

    Jim,

    Uninstalled Microsoft OneDrive & Microsoft Teams and it worked perfect for me!

    Best,

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