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New computer transfer
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lacy1
Level 1
03-23-2026
12:42 PM
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My computer was old and slow. I had to get a new one in the middle of tax season. I transferred my clients over but, the extensions that I had filed and paid the filing fees for (our subscription only includes 1040's. We pay to file 1065, 1120S etc.) are acting like I need to pay the fee again when I go to print. How do I transfer over that the filing fees have already been paid?
Thanks!
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Just-Lisa-Now-
Level 15
03-23-2026
01:19 PM
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Did you use the BackUp/Restore option within ProSeries to backup the files to move them? or did you only copy the files in Windows?
Its been a few years but I believe you need to use the BackUp/Restore option within the software to get the PPR info to carry over.
Do you still have the old system? If so, you can just delete the ones you copied over and go back to the old system and use BackUp/Restore and get them into the new system that way.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
