Montana forms not yet available on PS?

[MT Tax Lady]

Today is February 3rd.  I perform updates multiple times/day.  My software is still not allowing the e-filing of Montana forms...why and when will this be remedied?    I'm on a 1 hour hold!  This hold time will interfere with my next appointment.  Not happy 😐  Anyone?  

[Just-Lisa-Now-]

https://myproconnect.intuit.com/releasedates

looks like they are all ready to go...youre not getting any updates?

[MT Tax Lady]

Apparently my software isn't updating the Montana forms, but my states outside of MT are processing just fine!  Any suggestions?  Thanks Lisa

[IRonMaN]

You might want to try uninstalling MT and reinstalling to see if that gets you back on track.

[MT Tax Lady]

I'll try that...I've been using PS for 15 years...never this odd problem!

[Taxgames]

I'm having trouble also and have updated multiple times.  I left my number for call back instead of being on hold.  Very frustrated!

[Just-Lisa-Now-]

This happened to IL last year and people had to uninstall IL, then reinstall it for the program to update properly....so I think IRonMaN is onto something.

[IRonMaN · Accepted solution]

https://proconnect.intuit.com/community/help-articles/help/uninstalling-a-federal-or-state-product/0...

[MT Tax Lady]

This looks like a giant pain...I will do it when I have time, but I'm booked, back to back today...annoying but thanks for your help.  Will I have to re-prepare the state returns?

[IRonMaN]

I don't believe you will have to "re-prepare" since the information is already loaded into the client file.

[MT Tax Lady]

FYI, I've talked to support: apparently the ProSeries developers have not prepared the software for Montana tax returns.  I've already uninstalled and re-installed with the help of a very nice support person, but she discovered that what I've said is the case....not until later this week will this software be ready to submit the MT returns...unbelievable!

[MT Tax Lady]

thanks for your help, but:

FYI, I've talked to support: apparently the ProSeries developers have not prepared the software for Montana tax returns.  I've already uninstalled and re-installed with the help of a very nice support person, but she discovered that what I've said is the case....not until later this week will this software be ready to submit the MT returns...unbelievable!

[IRonMaN]

They need to fire the person that is in charge of the forms release date page.  That doesn't look like too tough of a job to get those dates correct but evidently it must be --------------------- it must be for the Intuit Update Team anyway.