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I e-filed Form 1040 for 2021 on January 24,2022 - I got the submission number that says "Sent to the IRS" but after 3 days I haven't received any confirmation about being accepted or rejected. I contacted the IRS and they told me that they have rejected the tax due to a mistake in form 8962 - I contacted Proseires technical support but nobody could solve this problem
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Highlight the return in the Pending Tab of the EFCenter, then choose this....see if that pulls the rejection in. Then call your client and tell them they're missing the 1095A form for their health insurance.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Your clients have market place insurance or IRS is stating they have it.
This rejection must be new, normally IRS kicks a letter back.
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Really @Just-Lisa-Now- 9 secs before I answered?! 🤣
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♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Thank you Lisa, I already tried to update the acknowledgment status and nothing. I did enter the form 1095 and no errors were detected before e-filing
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♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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that is messed up.
Let us know what happens with customer support.
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Thank you! Now I got the rejection after 4 calls to the IRS and Costumer Service :
Return Rejected 01/28/2022
Code: F8962-006-01
Form: 0(00) Form Copy:
Line #:
Description: 94(/efile:Return/efile:ReturnData/efile:IRS8962/efile:FederalPovertyLevelPct)
Error Detail:
If Form 8962, Line 1 'TotalExemptionsCnt' has a non-zero value, then Line 5
'FederalPovertyLevelPct' must be equal to Line 3 'HouseholdIncomeAmt' divided by Line 4
'PovertyLevelAmt'.
Error Resolution:
This return cannot be electronically filed at this time due to a processing error that will be
corrected on February 3, 2022. On or after February 3, 2022 open the rejected return,
review it for errors, and resubmit the return for electronic filing
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Thank you! Now I got the rejection after 4 calls to the IRS and Costumer Service :
Return Rejected 01/28/2022
Code: F8962-006-01
Form: 0(00) Form Copy:
Line #:
Description: 94(/efile:Return/efile:ReturnData/efile:IRS8962/efile:FederalPovertyLevelPct)
Error Detail:
If Form 8962, Line 1 'TotalExemptionsCnt' has a non-zero value, then Line 5
'FederalPovertyLevelPct' must be equal to Line 3 'HouseholdIncomeAmt' divided by Line 4
'PovertyLevelAmt'.
Error Resolution:
This return cannot be electronically filed at this time due to a processing error that will be
corrected on February 3, 2022. On or after February 3, 2022 open the rejected return,
review it for errors, and resubmit the return for electronic filing
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I have same rejection for a couple of clients even though form 1095-A is attached and form 8962 filled.
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Hello, received this same error today F8962-006. Tried updating the program. Has anyone gotten any guidance on this error? I have included the Form 1095-A in my preparation.
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Same error here. F8962-006-01
Confirmed all data is entered correctly, no errors in Proseries and program up-to-date. What is the fix? What is a workaround?
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Hi,
I just received the error listed below and discovered that the Instructions for form 8962 had the incorrect Federal Poverty amount listed for 2023. So the issue isn't the math, it's using the correct amount on line 4. Hope that is helpful!
Issue : Business Rule F8962-006-01 - If Form 8962, Line 1 `TotalExemptionsCnt` has a non-zero value, then Line 5 `FederalPovertyLevelPct` must be equal to Line 3 `HouseholdIncomeAmt` divided by Line 4 `PovertyLevelAmt`.
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Ah. My mistake. I rounded the percentage in line 5 instead of just dropping what was after the decimal.