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I am unable to print from my 2019 tax program, how can I fix that problem?

Delia1960
Level 1
 
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6 Comments 6
Just-Lisa-Now-
Level 15
Level 15

what happens when you try to print?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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BobKamman
Level 15

Can you publish then print a pdf?

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qbteachmt
Level 15

You posted twice. One is for using Lacerte:

https://accountants.intuit.com/community/lacerte-tax-discussions/discussion/i-am-unable-to-print-fro...

and this one is for using ProSeries. It helps to only ask for the actual program you are using and having trouble with. Thanks.

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qbteachmt
Level 15

I found a third ask, now it's ProConnect (ITO):

https://accountants.intuit.com/community/proconnect-tax-discussions/discussion/i-am-unable-to-print-...

 

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Don't yell at us; we're volunteers
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Delia1960
Level 1

I got this message: I can't create PDF creator pilot object

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Just-Lisa-Now-
Level 15
Level 15

that exact error is listed here 

https://accountants.intuit.com/support/en-us/help-article/printers-printing/resolving-printing-error...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪