Filed Taxpayer's federal return and received a reject error IND-181-01 no valid IPN entered.
This is my 2nd go round with the IPN errors. Last year tried to file a taxpayer's return which rejected for the same reason. The taxpayers told me they had no recollection of having applied and received any IPN's and had no idea what IPN's are for. I had to have them go back and get IPN's. They were both beside themselves - had trouble getting through the id.Me process and were basically traumatized over the process. Finally, after a couple months of several back and forth I got them through the process. Since they had moved, I thought maybe the IRS sent them a letter that never got forwarded with their IPN - either one or both obtained an IPN but forgot or this was a ProSeries or IRS bug. If I understand from the OP that the IRS told their client, they simply assigned an IPN but never informed the client?? That's just absurd. And if anyone has read the instructions for filing a paper return due to IPN issue it sounds like a process I'd rather not attempt to go through and trying to explain to the client what they need to do is another matter all together.......
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.