How to efile my return

[msirene]

I need help fast.  After 20+ years using Proseries, I am truly fed up with the error messages close to the wire for deadlines.

I continue to ge the error "Unable to establish contact during volume checking", I contacted support and they tell me it is my antivirus blocking.  All blocking is off. still cannot efile. Change the name on the file, still will not efile.  What's next, please help so I can be another satisficed customer.

[Just-Lisa-Now-]

have you restarted the computer and the modem since it began?

this is for Lacerte, but those are the first 2 things to try
https://proconnect.intuit.com/community/data-security/help/internet-error-xxxxx-unable-to-establish-...

[msirene]

Yes and finally got the updates to work.