I have a client that filed their own return and messed up. Now they want me to file an amendment. ProSeries isn't letting me e-file it because it says I need to file an original return first. How do I file an amended return for a return I didn't originally file?
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Highlight them and then instead of Receive Acks, choose Update Acks of Selected Returns, see if that pulls them in.
The original needs to have been Efiled and accepted previously, assuming that is true.....
You recreate the original exactly as it was prepared, then you activate the 1040X and then you make the changes youre amending for.
Be sure youve checked the box on the Fed Info worksheet about the original being Efiled and accepted.
It says federal return not completed next to amendment. It says ready for original return. I checked it was filed and accepted and still isn't allowing me to e-file amendment.
Both 1040 and 1040X. That must be why? I should uncheck 1040 e-file?
When I uncheck 1040 e-file it says the Amended EF cannot be e-filed when original return is not checked for e-file.
It's for 2021. They filed on their own in January and received their refund mid-February. So I know the original return has been processed.
I thought you can't E-File an amended return unless you E-filed the Original as the original preparer?
Intuit started out with that restriction in 2020, but eventually allowed you to e-file the 1040X on a return you did not prepare or e-file thru them by adding a check box that the original return was e-filed and accepted.
Are you sure the 2021, 1040X is ready to be e-filed yet?
Yes, unless there is some step I am missing. I did the review and there are no errors. I checked e-file for both 1040 and 1040X. I checked that original return was e-filed and accepted.
Well I remember it was a bit of a nightmare in 2020 because Proseries changed the instructions on amending a return 3 times.
Check the How to amend a 2021 return instructions, if you haven't already, and see if there are any new changes.
It says Marked for EF.
It said return conversion was successful.
Looks like youre ready to EF it! EF from within a client return doesnt always work as intended, the EF Center seems to be a much more reliable place to transmit from.
Highlight it again, hit EFnow and choose Transmit.
Okay I have never e-filed from EF Center. Always from within return. The EF Status currently says Ready to Transmit. Do I highlight again, then hit EF Now, and select transmit selected returns? And it will be submitted completely?
Oops sorry I missed the last part of your post. Ignore my previous post.
Thank you for your help.
I have another question about EF Center. I have 2 clients that I filed 3 weeks ago. They both have not moved from Pending. Their EF Status says Transmitted. How come they are not showing as Accepted?
Highlight them and then instead of Receive Acks, choose Update Acks of Selected Returns, see if that pulls them in.
Yep, that worked. Thank you 😊
Ive heard of several people that end up with this message, Im not sure what it means or why it happens.
The EFCenter showed the Return Type as Federal Amended Return, right?
Your new 8879 shows the updated figures that are on the 1040X?
Just checked and it says Federal Return not Federal Amended. The 8879 has the refund amount from the 1040X. So, it's using the amendment total but filing as an original return.
Yes, marked both boxes.
Ive seen other people mention this same situation, I honestly dont understand what causes it.
What is it your amending for, are you just correcting a monetary amount or are you changing dependents or filing status? Im wondering if the reason for the amendment has something to do with it.
@IntuitGabi or @IntuitZacharyG you guys have any ideas?
I am adding childcare expenses.
Did you EF the original return? If so, are you using the same original file for the amended return? or did you make a copy and used the copy for the amended?
No, I did not e-file the original return. The client filed on their own.
Yes, the client said they received their refund.
Yes, 2021. Is it possible it's too early to file it?
Did you ever get this resolved to be able to efile an amended return you did not prepare? I have the same situation and I'm receiving the same errors.
Unless the rules have changed, you can't efile an amended when you did not prepare and efile the original. Has to be mailed. Check current rules.
Rules have changed
If the rules have changed, how can I file an electronic amended reutrn?
I FINALLY had success with this. The thing I did differently was merely try to e-file the amendment while in the return. I usually only do it from the EF Center so I can ensure I'm highlighting the right line item with "amended" in the return type just to be sure. When I tried to e-file while in the return, the amended version allowed me to check the checkbox to file that one. To be sure it wouldn't change on me, I exited out of the return and THEN "amended" showed up in the return type, whereas it did not before. It seems I had to trick the system into e-filing the amendment where the original was not filed by me.
Congratulations! and welcome to ProSeries 🙂
Level her up!
I also have the same situation - reading through feedback, but even the staff at Proseries has not been successful in trying to process the return - they go through a specific process of unchecking and checking boxes, but everytime the return fails, which is really frustrating based upon what we pay for software. It continues to say there needs to be an amendment, but its there. Any other ideas?
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