Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Intuit
Virtual · Free
Elevate 2026
Tax Day isn't the finish line — grow your firm at our two-day virtual conference
Free CPE/CE
Intuit
Virtual · Free
Elevate 2026
Tax Day isn't the finish line — grow your firm at our two-day virtual conference
Free CPE/CE
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProSeries Tax
- :
- ProSeries Tax Discussions
- :
- Re: How do I resolve a "Locked File" error message?
How do I resolve a "Locked File" error message?
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
BillSittig
Level 2
08-12-2023
10:45 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
A tax return was left open overnight on a staffer's computer and this morning I exited the ProSeries program by cancelling the pending log-in requirement. I then tried to log-in to the client on my workstation and it says the file is locked by the staff user. I re-booted that machine and tried to log-in again from my workstation, but again the file is locked. We are on a networked environment where our data files are stored. How do I resolve this?
Labels
This discussion has been locked.
No new contributions can be made. You may start a new discussion
here
1 Comment 1
IRonMaN
Level 15
08-12-2023
02:20 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I don't know if this will help or not:
This file is currently locked by another user error opening or saving clients (intuit.com)
Slava Ukraini!
