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How do I cancel ProSeries Basic

Rupee
Level 1

I want to discontinue using ProSeries Basic, and want to know how to cancel auto renewal. 

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1 Best Answer

Accepted Solutions
Skylane
Level 11
Level 11

Just call support. 800-434-6818... 

If at first you don’t succeed…..find a workaround

View solution in original post

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6 Comments 6
Just-Lisa-Now-
Level 15
Level 15

You'll have to call in.  Nobody here has access to your account or can make any changes like that, sorry.  Do you have the renewal invoice that was sent?  There should be a phone number included.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Skylane
Level 11
Level 11

Just call support. 800-434-6818... 

If at first you don’t succeed…..find a workaround
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Accountant-Man
Level 13

Cancel the credit card that they have on file.

** I'm still a champion... of the world! Even without The Lounge.
LUIS2152
Level 2

I want to cancel ProSeries professional 2025

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abctax55
Level 15

Did you call support, as was pointed out in the answer marked 'solved' for this thread?

We are just fellow software users, with no power to cancel your order. 

HumanKind... Be Both
rcooley25
Level 11

I agree with this because as I have said before if they dont get paid you wil be surprised how quick it will get cancelled.

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