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DISASTER! - Intuit Link sending sensitive tax information to wrong Intuit Link

richlamm
Level 1

I have two clients with the same name.  They are unrelated.  They have different email addresses.  Client A uploaded tax information, which the Intuit Link placed on Client B's Intuit Link.  

I cannot delete this information.  I will not delete the entire Intuit Link for either client, as they have voluminous information from prior years on their respective Intuit Links.

I need to get the tax documents from Client A off of Client B's Intuit Link and be ASSURED that this will not happen again.  Specifically, I need to be ASSURED that when each client logs in to the Intuit Link, they are sent to their respective Intuit Link and they cannot see anyone else's sensitive tax information

This is a serious breach of privacy that I believe represents the commission of a felony.  This must be fixed today.  Today!

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3 Comments 3
TaxGuyBill
Level 15

You need to call support about it, if you haven't already.  This is just a forum by fellow users.

Sadly, I've read of other bizarre security issues like that in the past.  Personally, I would never use Link because of it.

It seems weird that it won't delete.  Have you opened it to confirm it is actually there, rather than some weird phantom thing that just has the name, rather than the actual file?  But at any rate, you need to contact support ASAP.

richlamm
Level 1

Unfortunately,  Support told me my only option was to come to the Community.  Ridiculous, I know.  They told me that the ProSeries and Intuit Link programmers monitored the community posts and would get back to me.  This has not happened.

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BobKamman
Level 15

Who do you think committed the felony?  (Warning:  Anything you say can and will be used against you in a court of law.)

And keep in mind, 

Accessory before-the-fact

An accessory before-the-fact is someone who did anything to encourage, aid, or assist in any material manner in the commission of a crime, thereby “participating in the design of the crime.” See J ohnson v. State, 290 So. 3d 1232 (Miss. 2020) .

The basic elements the government must demonstrate to prove that a defendant was an accessory before-the-fact are: (1) someone committed the underlying crime; (2) the defendant advised and agreed, urged the parties, or in some way aided them to commit the offense; and (3) the defendant was not present when the offense was committed. See Evans v. State, 145 So. 3d 674 (Miss. 2014) .

The quantity of the aid is immaterial and may come through some intermediary. The aid or counsel may be far removed in time from the commission of the crime, although it must be shown to have retained some relationship to it by causing, encouraging, or assisting the offense.

An accessory before-the-fact is as liable as a principal actor and may be indicted without regard to whether the principal has been convicted. One can be indicted as an accessory before-the-fact even if the accessory does not have the capability to perform the crime.

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