Add STATE to Prior Years

[Just-Lisa-Now-]

In the Prior years program, top menu bar   Update > Select & Download New Products 

[bhaskerpanchal]

No it does not wok - 

[Just-Lisa-Now-]

You'll need to give more than "it does not work"...at what point do you have the problem..."what" does not work?

[bhaskerpanchal]

After I select the product - it  gives me a message - "the server name or address could not be resolved -------"

I can update on 2011 and 2012 - but not on 2009 and 2010 - all these of course are on my hard drive. 

[Just-Lisa-Now-]

Ohhhhh, that far back state programs may no longer be available.

@IntuitAustin or @IntuitBettyJo  can anyone confirm this limitation?

[bhaskerpanchal]

08/14/2020 10:29:52--Update Installed Products
The server name or address could not be resolved. Please make sure your Internet connection is working. Your web browser or e-mail
program can be used to verify your connection.
INTERNET CONNECTION ERROR -
The server name or address could not be resolved. Please make sure your Internet connection is working. Your web browser or e-mail
program can be used to verify your connection.
08/14/2020 10:49:32--Update Installed Products
The server name or address could not be resolved. Please make sure your Internet connection is working. Your web browser or e-mail
program can be used to verify your connection.
INTERNET CONNECTION ERROR -
The server name or address could not be resolved. P

[bhaskerpanchal]

i believe - There is a way to do this - as far back as 2006  - I just do not know how !

[bhaskerpanchal]

the support group in Phillipines are good at this !!!!!!