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Proseries 2024 is slow after an update in Right Networks

MDAROSA1
Level 3

I have had Rightnetworks hosting for many years. all years except 204 work fine after an update.

When 2024 has an update in the morning, it takes about 30 minutes for my first client to come up.

The dreaded cursor stays on the whole time. After the first file comes up, then the software works fine and very fast.

Waiting for the morning update slowness is a pain and only happens in 2024 software.

 

when I call support, their suggestion was to start my modem every morning. I have a very fast internet and that is not an option or feasible. There has to be another solution out there. Can we complain to rightnetworks?

I also use a local server edition and the wait time after an update is minimal so it has to be a rightnetworks issue.

 

Please help

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