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ProSeries 2021 Locking up
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AlRosen
Level 1
04-04-2022
07:23 PM
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Client is getting constant Open Tax Return - unable to read data Error Code 190
Restarts ProSeries 2021 and the clients open and work for 10 min 15min to 1 hour and happens again
We have run Proseries Tool Hub - repaired updates and Program problems
Happens on multiple computers on the same database and not to any on another company in the same office on a different database
They are extremely upset - Intuit has provided no solutions after 3 calls
Except to Re-Install
Any support or suggestions appreciated - ASAP
Al Rosen
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