Program is telling me that CA program is out of date, Ive updated and still get that message when I try to convert for Efiling

[Just-Lisa-Now-]

I'm not seeing any other posts about this....do I need to do some kind of manual fix somewhere to make it recognize that CA is up to date??

[Just-Lisa-Now-]

@Ashley at Intuit (aka Henry Jr)  ?

[Just-Lisa-Now-]

My About ProSeries shows  version 2018.17.00.11 and CA module version 2018.34.0.0

[Ernie]

Lisa:

When I have this problem all I usually have to do is to open the return, save it on the federal and the go and save it on the state and it fixes the problem.

[IntuitAustin · Accepted solution]

Okay, this has turned into a known issue; our development team is currently researching the issue and I will provide updates as we get them. INV-34091 

Thank you for bringing this to our attention Lisa 

[Just-Lisa-Now-]

That actually makes me feel better!  Thank you!   Was hoping it wasn't just me!

[Just-Lisa-Now-]

Oh geez and I cant print anything from the program right now.....I think another reboot might fix part of that, I usually have to reboot after an update to print to the printer, but I can usually print to PDF though and that's not working either.

I think I'll take a 3 day weekend and see it things are working better for me next week!

[IntuitAustin]

A 3 day weekend usually fixes most issues right? :smile:

[IRonMaN]

Personally, I think a stick of dynamite under the computer provides more gratification. :boom:

[IntuitAustin]

ACME must make a lot of money off you @IRonMaN

[Just-Lisa-Now-]

ok a reboot fixed the printing to the printer issue...Im still taking a 3 day weekend!   buhbye!  :smile:

[IRonMaN]

@Intuit Austin  - That's why I spend so much time here.   I need the extra money to pay for all of their stuff.

[IntuitAustin]

Hey Lisa, try uninstalling the CA form set, then reinstall CA. My version matches yours and I am up to date. Let me know if that doesn't work

[Just-Lisa-Now-]

Uninstalled CA, then reinstalled it...same message

[Just-Lisa-Now-]

I didn't reboot in between.....let me try it again, just in case that makes any difference

[Just-Lisa-Now-]

still no luck, here are my screen shots of the message the version and the CA component version....that's different than the 2018.34.0.0

[Just-Lisa-Now-]

I filed a CA return on 7/17 with no issues, so something changed between then and now.....looks like I updated on 6/13 but didn't again until today....it didn't give me any message with the return I filed on 7/17.

[IRonMaN]

The woes of updating.  I still close one eye and cross my toes whenever I run an update.  Why are there so many updates 3-1/2 months after the due date of the returns?

[Just-Lisa-Now-]

I never update until it forces me too and I white knuckle the desk the entire time its downloading!

[IRonMaN]

I never do either but I had a bunch of procrastinators that magically appeared in July.

[Just-Lisa-Now-]

my stragglers are starting to straggle in