Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Printing options in ProSeries 2020

    sffdib
    Level 5

    Some of my returns do not print the client's letters and some do. I have setup global printing to print letters on all. Any ideas what the issue is and how to fix it? They have a video online to fix printing options but for older versions of ProSeries. 

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    3 Comments 3
    Elizabeth1040
    Level 1

    Could it be you are printing while in the state not the federal?

    0 Cheers
    sffdib
    Level 5

    I am printing from Federal. 

    0 Cheers
    Elizabeth1040
    Level 1

    Well, that was my only guess.  I know when I print while in the California return, I do not get the client presentation and I think I do not get the client letter either.