Here is the error message. Where is the 'PrimaryNameControlTxt' located?
Error Detail:
'PrimarySSN' and 'PrimaryNameControlTxt' in the Return Header must match the e-File database.
The SSN is not matching the persons name on the IRS efile database. Try to get hold of the social security card .... If you have a prior year return that was filed you can compare with how you're entering the name.
I used a prior year return and still error. He has a permanent resident of AZ number. Does that mean I should check alien resident?
does he have multiple middle or last names? Sometimes IRS has the wrong name as "last". Seeing an actual SS card generally clears it up.
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