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Ohio Printing Issue

Rushcreek125
Level 1

I'm a user of ProSeries Professional for many years.  For the last 5 years, I get missing letters and/or lines when printing the Ohio returns.  Federal returns and client presentations will print properly, but Ohio returns and Ohio School District returns never print right.  

My only work-around is to save the return as a PDF, and then print the PDF.  Does anyone know of a way to truly fix it?  

I have used multiple variations of the Brother MFC printer and had the same issue.  Current model is Brother MFC J6535DW.

Brother MFC J6535DW. 653354ac-e85b-4953-a413-8fbcbe2660a0.jpg

Thanks!  

 

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