Have you clicked on the message in red near top of screen "You’ll need to update your software to access your Intuit Account here"
It's odd that Intuit has never tried to notify anybody about that issue 😉
https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/browser-not-supported-...
My 2018 opens but my 2019 won't open. I've updated everything. Did you get yours working?
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