Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProSeries Tax
- :
- ProSeries Tax Discussions
- :
- Issues with e-signature feature
Issues with e-signature feature
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
sprytax
Level 1
01-31-2024
07:48 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I have attempted 5 e-signatures and three of them I get the following error.
"Email ID missing or invalid
Please make sure you add a valid client email ID to send esignature request"
I got this error so many times last year I didn't even use all my e-signatures I bought. In the end I was told it would be fixed next year. Nope.
Any ideas.
1 Comment 1
pmourya123
Employee
02-20-2024
06:17 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hi @sprytax , Email is mandatory to send the Esignature request. You can add the Client email in the return info worksheet and then send the Esignature request, it should work.
