The issue I am having and it seemed to have started last year, is that after I print a tax return I cannot print indvidual forms or letter
1) I can print a full indivdual income tax return, with out any issues. I print a client copy and a preparer copy, with no problems. The following happens whether I print to a printer or to a file.
2) Prior to printing the return, the image below is the letter and invoice icons on my computer screen, which would allow me to go and view and print the letter for the client. Also on the forms Bar, I can right click and select "Print this form" to print, say an extra copy of payment voucher or estimated tax voucher.
3) After I print the returns, again whether to a printer or file, the image below is what happens to the letter and invoice icons, they are no longer selectable, and the same happens to the "print this form" when right clicking on a form on the forms bar, it is not selectable.
4) The only way I found to clear it up is to either save and exit the file, or go and view a state form and then come back to the federal and the icons are selectable. Even just saving the form does not make the icons selectable.
5) Does anyone else have this issue or know how to correct it.
Thanks,
Jerry Calamia
