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Intuit Link Crashing

JOFI
Level 7
Level 7

Intuit Link seems to have a bug today -- every time I open an individual client, that annoying survey form pops up.  When I click a response and hit submit, I immediately get an error message and am logged out of Link.

This, of course, is great time when I want to send out my updated TY 2025 checklists to all of my clients.  Anyone else seeing this?

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Accepted Solutions
JOFI
Level 7
Level 7

Update:  if you hit the "Snooze" button, that seems to avoid this doom loop.  In any case, hope someone at Intuit sees this and gets it fixed.

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4 Comments 4
JOFI
Level 7
Level 7

Update:  if you hit the "Snooze" button, that seems to avoid this doom loop.  In any case, hope someone at Intuit sees this and gets it fixed.

Kathi_at_Intuit
Moderator
Moderator

Hi @JOFI Thanks for posting in the community. Could you tell us if this is still happening? We have tested it and are unable to reproduce the behavior. If it is still happening does another browser or private browsing window work?

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JOFI
Level 7
Level 7

The issue has not recurred since January 1st, when I posted my question.  It appears to have been resolved.  Thank you!

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Kathi_at_Intuit
Moderator
Moderator

@JOFI Fantastic! Thanks so much for letting us know. Happy New Year. 

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