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- INTUIT EMPLOYEES PLEASE READ - Tried to transfer client from 2021 to 2022 - get "unknown error occurred while attempting to transfer [120]"
INTUIT EMPLOYEES PLEASE READ - Tried to transfer client from 2021 to 2022 - get "unknown error occurred while attempting to transfer [120]"
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caj111
Level 4
06-12-2023
01:20 AM
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This reaches new levels of obnoxiousness from this program. I tried to transfer a single client file from 2021 to 2022 and I get the message "unknown error occurred while attempting to transfer [120]". I went to the 2021 version of ProSeries and it says the client file (the return was filed some time ago) is damaged and can't be read. I did some searching around in the forums and discovered there is a ProSeries repair tool to fix the latter problem, so I followed the link and tried to download it and I get the message "download failed - insufficient permissions". What gives here? I feel like I spend too much time fixing these little problems I didn't cause. Somebody from Intuit PLEASE ADVISE as to what to do! I don't have time for all this!
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IntuitGabi
Community Manager
06-12-2023
12:01 PM
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Were you able to contact support about these errors? That will be the best way to get the assistance you need. Let us know by responding to this thread.
