I'M NOT ABLE TO GET INTO MY 2017 PROSERIES BASIC. MESSAGE READS THAT IT IS UNABLE TO VERIFY ACCOUNT CREDENTIALS...HOW DO I GET TO MY INFORMATION?

[imfunnsun]

WHY CAN'T I RETRIEVE MY 2017 TAX RETURNS?  SAYING UNABLE TO VERIFY MY CREDENTIALS...WHAT DOES THIS MEAN.

[Just-Lisa-Now- · Accepted solution]

There was a 2018 program alert a couple weeks ago about this

https://accountants-community.intuit.com/articles/1607094&PSUV03192018