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- I downloaded a 2013 tax program on Friday 4/16/2021 but I cannot download a 2017 3 days later. What gives
I downloaded a 2013 tax program on Friday 4/16/2021 but I cannot download a 2017 3 days later. What gives
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taxmama1982
Level 1
04-19-2021
02:56 PM
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Why can't I download 2017. I downloaded a 2013 on 16 April 2021 but cannot download a 2017 on Monday 19 April 2021. What gives. I was told on the phone that ProSeries does not support anything older than 2018. Why did I pay for this? I have been with ProSeries since 1994, I have the programs to prove it. Maybe it is time for a change?
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dkh
Level 15
04-19-2021
03:20 PM
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If you login to your account, you should be able to download any program you have ever paid for.
