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I cannot authorize my pay-per-returns for 2020. I receive an error code 10250-0-0

user13735659
Level 1
 
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1 Comment 1
dkh
Level 15

About a month ago, I had to use the manual process to increase the 2020 balance.  At that time, the support person that gave me the code said there is a known issue with increasing 2020 using the online option.