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I can’t efile. I get the following error upon logging in “ Baswin22\appdata\pslog.db”.

PChin
Level 3

If I click ok, I can work in the system fine but when I try to efile, I get another message “Process Terminated - unable to create the logging file”. I have tried repair updates, refresh updates and still won’t work.  This seems to have happened initially when I first tried to efile today - it was rejected and said I needed to update.  After that, these errors occurred.

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2 Comments 2
Skylane
Level 11
Level 11

Have you tried rebooting your workstation? If it persists try support 

If at first you don’t succeed…..find a workaround
PChin
Level 3

It started with error 54 as others are discussing.  Tried everything with support assistance and finally had to reinstall Pro Series and restore data files  saved separately 

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