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    I am unable to update the 2018 Proseries Basic

    carlosrm
    Level 1

    I have prepared a 2018 tax return for a client and when I try to efile it, I have a response that I need to update the 2018 Proseries Basic before I can efile the return. I go download the update, then try to efile the client return again, and I keep getting the same message, that I need to update, when I go again to try the update, it says that there are to updates.

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    2 Comments 2
    Just-Lisa-Now-
    Level 15
    Level 15

    Try using REFRESH updates from the Updates drop down menu on the toolbar

    refresh.png


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    carlosrm
    Level 1

    I really appreciate your information, and it did work!!!!!!!  Thank you. Have a wonderful day