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How to delete a duplicate ssn file that can no longer be opened the file does not exist

Debbie_7
Level 1

 I e-filed a return and received a rejected notice that file did not exist.  I redid the return and not it will not let me efile due to duplicate ssn.  How can I delete the first file?  I am unable to open because the file is not found anywhere on my computer or a flashdrive, so I am unable to open it and mark it not efile.  Can anyone help please?

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1 Comment 1
GodFather
Level 8

Can you open the return from the efile screen on your desktop?  If so, attempt to change the SSN there, save, and try recreating the file.  

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