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How do I reinstall 2020 tax software due to a Windows crash?

onthe1stt
Level 2

I had to reinstall Windows.  How do I now reinstall the 2020 tax software?

My client data was saved.

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3 Comments 3
Terry53029
Level 14
Level 14

Log onto your account at ProSeries, and download 2020. Same way as the first time you downloaded 2020

onthe1stt
Level 2

The program wants to transfer files from 2019. I have completed all of my 2020 returns so I don't want the 2019 returns pulled into 2020 again. Is it possible to install the 2020 program and then be able to access the completed 2020 returns?

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Accountant-Man
Level 13

Don't Transfer. Say No. If the directory for the data files is correct, Home Base Maintenance should pick up the files.

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