Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Has anyone had any problems registering for pay-by-refund?

    User5000
    Level 1

    I have tried registering for Pay-by-refund through the software and through my online account but it just gives me a boilerplate error message whenever I try to submit it. I tried contacting support but the person I spoke with had less technical knowledge than me. The only workable information I have is that when I try to submit it online it attempts to POST to https://pbrenrollment.api.intuit.com/v1/accounts/616094918/enrollments?productCode=07 but gets a 500 error.

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    1 Comment 1
    The-Tax-Lady
    Level 9

    Check the 3rd party bank site and see if you can enroll thru them with ProSeries as your software.

    The pay-by-refund enrollment thru the tax software has always been problematic at the beginning of the tax season.