Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProSeries Tax
- :
- ProSeries Tax Discussions
- :
- "Firm administator needs to grant you access" and "Firm administrator needs to provide you access
"Firm administator needs to grant you access" and "Firm administrator needs to provide you access
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Mayflower Texas
Level 1
01-31-2024
09:20 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I receive this error when I am trying to sign in to Proseries. I am the administrator and I don't receive the email. I tried everything already. I changed the email and more. I called customer service and he was surprised but couldn't figure it out. Please help!
2 Comments 2
Just-Lisa-Now-
Level 15
02-01-2024
08:21 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Im not sure if this will help, but when you click on the desktop icon to start up ProSeries, if you Right click the icon, theres a choice to Run as Administrator, if you choose that does it make any difference?
If it doesnt it, you may need to call in and get some help from support, it may be a glitch with the account itself.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Mayflower Texas
Level 1
02-01-2024
12:21 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I called them. They have no idea what is going on. He even tried with me over the phone.
