filing 540 after extension with payment

[kareneguenther]

ProSeries says my CA first extension IS complete.  I had to file one because there was a balance due (rather than just get the automatic).  But it also says it can't e-file my CA 540 because my first extension is NOT complete.  I tried saving the return (which it says to do), but I can not file the return.

[Just-Lisa-Now-]

What do you mean "tried saving the return"?   

You should be using the same client data file to file the return as you did when you E-filed the extension.

[kareneguenther]

Yes,  it is the same client file.  The program says that I need to file the first CA extension first.  Which, of course, has been done.  Then it says, if I already filed the first extension, I need to save the state file (which also has already been done).  But,  I go into the state return and save the file again.  But nothing changes and I can't file the 540.

[Just-Lisa-Now-]

If you uncheck the box to Efile the CA extension on the federal information worksheet and just leave the box checked to Efile the return, does that do anything?

[kareneguenther]

No, I'd already tried that.  Tried adding back the check mark in the file state extension electroncially as well.  Neither way will let me file the return.

[Just-Lisa-Now-]

From the EFCenter, highlight the CA return and try to Update the EF Status and see if it will pull the acknowledgement for the extension in again.

[kareneguenther]

It says E-file Complete and clicking on it, just takes me to the Info Worksheet.  (I'm using Basic and on the EF Clients tab.)